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Client's Testimonies
National Trust

“The course gave me the skills to take on a blog confidently”


Social Media Overview Training UK

We provide in house training (at a location convenient to you) and public training days at one of our preferred locations.
In house courses or workshops can be tailored to your specific needs. Please call us to discuss your requirements or contact us via the booking inquiry form below.

Course synopsis:

Our introduction to social media training course is does what it says on the tin! Attendees will leave with a full appreciation of the different types of social media, how to start using it and the growing importance to any organisation’s marketing strategy and bottom line. The day is filled with a range of case studies and exercises that ensure the key points are communicated effectively.

Course Outline

Brief overview of social media

  • History and evolution of social media
  • Changing consumer attitudes and habits
  • Future social media trends
  • Key social media channels and their uses

The importance of social media in today’s marketing mix

  • Sharing of information
  • Dissemination of content across social networks
  • Cultivating trust and relationships
  • Effects of social media on search engine optimisation Viral distribution
  • Real time measurement of sentiment, behaviour and discussion
  • Understanding social network demographics

Types of social media

  • Blog networks
  • Life sharing networks
  • Video networks
  • Image networks
  • Location networks
  • Document sharing networks
  • Music networks
  • Social bookmarks networks
  • Crowd sourcing networks

Setting up key platforms

  • Twitter
  • Facebook
  • YouTube
  • Blogs
  • Flickr
  • Slide Share

Social media strategy

  • Social media best suited to you
  • Setting objectives and managing expectations
  • Likely resource requirements
  • Sharing information across networks
  • Keyword optimisation on social networks
  • Techniques to grow fans and followers
  • Tone of voice and consistency of communication
  • Handling a crisis on your social networks
  • Blogging basics
  • Potential mistakes, pitfalls and things to avoid
  • Sentiment tracking and how to respond to positive and negative
  • Calculating ROI from your social media

Benefits

  • Following this training course, you will understand…
  • What social media you should prioritise time on
  • What to expect from various social media activity
  • The role of social media in modern communications
  • How to manage your resources for social media
  • How to set up the most important social network pages
  • Likely affect social media will have on your marketing activity
  • How information disseminates online
  • The basics of search optimisation and importance of keywords
  • How to track, monitor and measure exposure

Ideally suited to:

In house marketing and press teams, PR professionals (independent and agency staff), publishers, account managers, small business owners and entrepreneurs.

Course length: 9.30am – 4.00pm (1 day) (breakfast, lunch & refreshments optional and subject to an additional cost)

Booking form: